For every Coast Guard operator in the field, there are unsung heroes making sure they have the assets, infrastructure, technology, training, health care, and everything else required for mission success. Our Mission Support personnel, although typically working behind the scenes, are vital to protecting our Nation and its waterways. That’s why we want to recognize their dedication to providing essential services.
For the fourth year, the Coast Guard’s Customer Service Awards will celebrate military members and civilians who have enabled missions by:
- Providing timely and responsive support to an emergent need;
- Initiating or developing a solution to meet operational requirements;
- Accomplishing measurable improvements in service quality or speed of delivery;
- Enhancing the integration of services across mission support product and service lines.
Let’s show our appreciation! The deadline for nominations is right around the corner: March 31, 2025.
Who can I nominate? Any Coast Guard unit, active-duty member, reservist, or civilian may be nominated; however, the award is designed for those units and individuals assigned to the Coast Guard Mission Support community. Awards will include at minimum one large unit, one small unit, one team, and two individuals (one junior, one senior).
What makes someone eligible for the award? A significant achievement in at least one of the following areas should be demonstrated:
- Outstanding communication skills and initiative while addressing a customer’s needs;
- Innovative thinking to develop methods or processes that improve service delivery; or
- Superb technical acumen and expertise while delivering a service.
How do I nominate someone? Unit commanders, commanding officers, officers-in-charge, deputy/assistant commandants, and chiefs of headquarters staff elements may submit nominations. Customers from primarily operational units are highly encouraged to submit nomination packages and may submit them without flag approval. Mission Support units should route a nomination memorandum through the first flag in their chain of command for approval.
- Prepare your nomination memos using the template on the nomination web page (CAC Required). The nomination template is designed to streamline the award review and selection processes. In addition, this site is the place to submit your nominations.
-USCG-
Resources